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February 20, 2008

MyTrips: Profile, Alerts, and Newsletter Step-by-Step

Filed under: MyTrips, FAQ — mike @ 6:37 pm
Comments (0)

1. Log-in/Forgot Your Password

To access your MyTrips/Alerts/Newsletter account, simply log-in using your e-mail address and your password.

If you have forgotten your password for My Trips, simply click the “Forgot My Password” link on the right side of the page (see image below). If you have set-up a password clue question, you can either answer the question or click the “Reset Password” button. If you have not set up a question or choose not to answer it, simply click the “Reset Password” button, and an e-mail will be sent to you that provides a link to the Reset Password page. You can then reset your password, and your trip information won’t be affected in any way:

 

2. Your Options Once You have Logged-in

Once you have logged in, you can quickly manage your MyTrips/Alerts/Newsletter account. You can add a trip, change your e-mail address, edit your profile, delete your profile and more:

 

3. Change Your E-Mail Address

In order to change your e-mail address, log-in to MyTrips and click the “Change My E-mail Address” link on the right side of the page (see image below). You will then need to enter your original e-mail address, your password, and your new e-mail address. You then need to verify your new e-mail address by entering it in the “Verify New E-Mail” tab. Once you’ve verified your new e-mail address, click “Submit,” and your e-mail address will be changed:

 

4.Change Your Password

In order to change your MyTrips password, click the “Change My Password” link on the right side of the page (see image below). You will then need to enter your original password and your new password. You’ll then need to verify your new password by entering it in the “Verify New Password” tab. Once you’ve verified your new password, click “Submit,” and your password will be changed:

 

 

5. Edit Your MyTrips Profile: Step 1

To get started editing your MyTrips profile click on the “Edit My Profile” link on the right side of the page (see image below):

 

6. Edit Your MyTrips Profile: Step 2

On the Account Setup page (see image below), you can enter your first name, last name, your password hint question, and the answer to your hint question. Once you’ve done that, you can click “Next” and move onto the next step in the profile editing process or “Save Profile” if you wish to return to the editing process later.

 

7. Edit Your MyTrips Profile: Step 3

The Preferences page allows you to establish if you would like e-mails sent to you in HTML format (if you have questions, click on the “?” for help). You can also sign up for the FareCompare weekly newsletter, and set up your preferred departure point and airline (if you have an airline preference). Click “Next” to move on to the next step or “Save Profile” if you wish to return to the editing process later.

 

8. Edit Your MyTrips Profile: Step 4

On the Personal Information page (see image below) you can enter your gender, date of birth, and address. ***Note: Your personal information will not be shared with anyone. Once you have completed this step, you have made it through the profile editing process. Click “Save Profile” to save any changes you have made, or click “Previous” to go back and make changes on a previous page.

 

9. Unsubscribe to Newsletter and/or Alerts

On the Edit Subscription Preferences page (see image below) you can unsubscribe to the FareCompare Newsletter and/or the airfare alerts you have been receiving simply by clicking on on the unsubscribe links provided. If you do not want to unsubscribe, you can either click “Back to My Trips” or “Cancel.”

***If you choose to unsubscribe from the Airfare Alerts, all of your saved information will be deleted, and you will have to sign up again if you wish to start receiving Airfare Alerts again.

 

February 18, 2008

My Trips: Why are Return Dates Not Offered for Limited Flexibility?

Filed under: MyTrips — mike @ 1:02 pm
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Q: Why are Return Dates Not Offered for Limited Flexibility Trips on My Trips?
When creating your trips on My Trips, you’re given three choices for flexibility. Each choice provides different options, which will give you the best opportunity to find the cheapest flight for your desired trip. Here is a breakdown of the three travel flexibility choices and how they help you find the lowest listed airfare for a specific trip:

 

Very Flexible
If you’re very flexible for travel dates, you’re not tied down to either a departure date or a return date. You will receive alerts any time a deal is detected that meets your criteria for the trip you have selected.

When you select Very Flexible, you will not be offered dates for departure or return:

Limited Flexibility
In order to best serve travelers with limited travel flexibility, we provide selections for Earliest Departure Date and Latest Departure Date. Departure dates generally have more restrictions and have a much greater affect on the cost of a trip than return dates. Restrictions on return dates can involve a Saturday night stay, and the cost of an airline ticket can fluctuate slightly based on a return date. However, your choice of departure date will have a much greater affect on price changes for your specific trip. Therefore, by design, we leave the return date open for this type of trip.

By setting parameters for the departure date, travelers with limited flexibility will have a much better opportunity to take advantage of the cheapest listed airfare for their specific trips.

Fixed Flexibility
Fixed Flexibility is for those travelers who have specific dates on which they must take their trip. If you select Fixed, you will have the opportunity to set both your departure date and your return date. The notifications you receive on price changes for your trip will be based on those specific travel dates. You will only receive alerts for deals that fit the specific dates you have selected for travel:

January 31, 2008

My Trips: How do I set an alert from my hometown to a few of my favorite destinations?

Filed under: MyTrips — mike @ 6:29 pm
Comments (1)

You can set this alert, by setting up separate trips; and you can set as many trips as you like by following this 5-simple steps:

  1. Go to the FareCompare homepage.
  2.  

  3. In the “Free Email Alerts” box on the right, click on the highlighted link that says, “click here to log in and manage your trips”. You will land on the My Trips page.
  4.  

  5. Look for the button on top that says, “Add a Trip” and click it.
  6.  

  7. You’ll then be taken to a page where you can fill in your “Origin” and “Destination” cities. Then simply click “Next” to continue.
  8.  

  9. When you’re finished with that trip, simply click the “Back to My Trips” button on the top, and start over with a new destination (see Steps 3 and 4)

Note: you can always save your work at anytime in the process, simply by clicking the “Save Trip” button.

What is the quickest way to set-up an Email Alert between 2-cities?

Filed under: MyTrips — mike @ 6:23 pm
Comments (0)

You can set up an alert between 2-cities following these 4-quick and easy steps:

  1. Go to the FareCompare homepage.
  2.  

  3. In the “Free Email Alerts” box on the right, click on the highlighted link that says, “click here to log in and manage your trips”. You will land on the My Trips page.
  4.  

  5. Look for the button on top that says, “Add a Trip” and click it.
  6.  

  7. You’ll then be taken to a page where you can fill in your “Origin” and “Destination” cities. Then simply click “Next” to continue.

Note: you can always save your work at anytime in the process, simply by clicking the “Save Trip” button.

What is the quickest way to sign-up for the Free Email Alerts?

Filed under: MyTrips — mike @ 6:16 pm
Comments (0)

The quickest and easiest way to sign-up for our alerts takes just 3-simple steps:

  1. Go to the FareCompare homepage.
  2. On the upper right-hand side of the page is an area called “Airfare Email Alerts”; look for the “window” that says, “enter your email address” and do so.
  3. Click the “sign up” button.

Within seconds, you will receive an email from us with your new password and instructions on completing this process. It’s quick, and easy!

My Trips: “I want an Email alert to anywhere cool in Europe, Can I set that up?”

Filed under: Europe, MyTrips — mike @ 6:11 pm
Comments (0)

My Trips enables you to set up alerts from your home town to destinations throughout Europe (you can browse our Europe map to see all of the cities you can fly to).

You can set up email alerts for travel to Europe by following these steps:

Step 1: Go to the FareCompare homepage.

Step 2: In the Email Alerts box on the right, click on the line that says, login and manage your trips.

Step 3: Click “Add a Trip”

Step 4: Enter your origin city. You can enter the first few letters and then look for your city in the drop-down suggestion list. When you find it, you can click on it, tab, or enter, and your origin city will appear in the box.

Step 5: Enter “eur” in the destination box. “EUR (multi)” will appear in the suggestion list. Click it, tab, or enter, and it will appear in the destination box.

Step 6: Click “next” to set up the remaining parameters for your alert.

  • Set your minimum alert rating, minimum alert price change, and price change direction. (click “Next”)
  • Set your travel date flexibility (Very Flexible, Limited, Fixed)

Step 7: Click “Save Trip” to save all of your new trip details.

My Trips: I’m Getting too Many Email Alerts

Filed under: MyTrips — mike @ 3:44 pm
Comments (0)

You can limit the number of email alerts you are receiving by changing the details of your trip. By increasing the Price Change dollar amount, changing your alert ratings, specifying a destination city (instead of region), and altering travel date flexibility, you can create more specific email alerts.

In order to do that, you simply have to edit your trip by following these steps:

Step 1: Go to the FareCompare homepage.

Step 2: In the Email Alerts box on the right, click on the line that says, login and manage your trips.

Step 3: Select Edit button (located next to copy and delete buttons) on your trip page.

Step 4: The Editing Process

  • You can edit your origin and destination cities. (click Next)
  • You can edit your cabin and airline preferences, and you can rank your trip. (click Next)
  • Edit the parameters of your Email alerts: Change your minimum alert rating, minimum alert price change, and price change direction. (click Next)
  • You can edit your travel date flexibility (Very Flexible, Limited, Fixed)

Step 5: Click Save Trip to save all of your new trip details. You can select Save Trip at any point during the editing process if you have completed the changes you wish to make.

My Trips: How Do I Change Trip Details?

Filed under: MyTrips — mike @ 2:45 pm
Comments (0)

Follow these steps to edit the details of your trips:

Step 1: Go to the FareCompare homepage.

Step 2: In the Email Alerts box on the right, click on the line that says, “login and manage your trips”.

Step 3: Select “Edit” button (located next to “copy” and “delete” buttons) on your trip page.

Step 4: The Editing Process

  • You can edit your origin and destination cities. (click “Next”)
  • You can edit your cabin and airline preferences, and you can rank your trip. (click “Next”)
  • Edit the parameters of your Email alerts: Change your minimum alert rating, minimum alert price change, and price change direction. (click “Next”)
  • You can edit your travel date flexibility (Very Flexible, Limited, Fixed)

Step 5: Click “Save Trip” to save all of your new trip details. You can select “Save Trip” at any point during the editing process if you have completed the changes you wish to make.

My Trips: How Do I Unsubscribe?

Filed under: MyTrips — mike @ 2:35 pm
Comments (0)

To unsubscribe from all your Email Alerts and/or FareCompare’s Newsletter, simply follow these 4-easy steps.

  1. Go to the FareCompare homepage.
  2. In the Email Alerts box on the right, click on the line that says, “login and manage your trips”.
  3. You will be taken to the trips you have set alerts for; on the right-hand side of the page near the bottom, look for the button called “Delete My Profile” and click it.
  4. You will be taken to a page with 2-buttons: one says “Unsubscribe Newsletter” and the other says “Unsubscribe Alerts”. Simply click the appropriate button(s) to delete the services you no longer want.

Note: you can always return and sign-up for our Free Email Alerts again at any time, but your previous alerts will have disappeared, and you will have to reset them.

My Trips: How Do I Delete an Alert?

Filed under: MyTrips — mike @ 2:30 pm
Comments (0)

To delete a previously-set Email Alert, simply follow these 3-easy steps:

  1. Go to the FareCompare homepage.
  2. In the Email Alerts box on the right, click on the line that says, “login and manage your trips”.
  3. You will be taken to the trips you have set alerts for; beside each trip on the right are 3-small buttons marked “Edit”, “Copy” and “Delete”. Find the trip you want to delete the alerts for, and click the “Delete” button beside it. That trip will disappear from the page and you will no longer receive alerts for that trip.

If you wish to delete more alerts, simply repeat Step 3.

January 15, 2008

When Do Airlines Change Their Ticket Prices?

Filed under: Airlines, Answers, MyTrips — Rick Seaney @ 11:09 am
Comments (14)

90+ percent of all airfares that are purchased each day are filed with a clearing house in Washington DC called ATPCO (Airline Tariff Publishing Company). This company was once a government agency but changed to private ownership (owned by 20+ airlines) after airline deregulation in 1978.

Hundreds of thousands of airfare price and rule changes flow continuously into ATPCO each day and in turn they distribute them at specified times later that day to a handful of subscribers worldwide that provide reservation systems including the airlines themselves (FareCompare.com is one of these handful of subscribers).

Savvy air travel shoppers should know these approximate delivery times to save both time and energy shopping …

(more…)

December 17, 2007

Changing the Departure Cities in new MyTrips Functionality

Filed under: MyTrips — Rick Seaney @ 6:21 pm
Comments (0)
I cant understand how to change the departure cities under the new format. I am a big fan-please help
- John

Hi John,

Once you login, all your “trips” will be listed, you can delete a trip and enter a new one (Just press delete) or you can change an existing one by pressing the Edit button.

If you continue to have trouble send a note to customer.service@farecompare.com and someone will assist you.

 
 
 
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